Our work almost always follows specific rules, created for the convenience of both our clients and us:
1. Anything we create will be made in several stages. On each stage we request your approval before moving on, so you can share your feedback:
1.1 First, we create a sketch or a rough outline of the asset. At this step, you can check whether it follows your idea and give your edits, as long as they don't contradict the initial specifications.
1.2 Usually next comes the final form of the asset. You can check how it looks and let us know if you would like to apply any minor changes.
1.3 Once everything is approved, we export the files. If you need specific names/structure – we can work with that too.
2. It's crucial for us to get all the key information before we start the work – it allows us to meet the deadlines and avoid unnecessary work.
3. PAYMENT. Usually, we split the project into agreed-upon milestones, with each milestone being paid in advance. Once it's complete, the client pays the following milestone and we proceed to it. In some cases, we can agree to work based on 50% advance payment for the milestone, with the remaining 50% is paid once we show and approve with you the final results, but before we submit the exports (source files).
3.1 Under no circumstances can we submit the exports (source files) before they are paid for. If your project presumes tight deadlines and requires us submitting source files immediately upon completion, please consider payment in advance for the milestones.
4. Any project requires reports along the way and we can do that daily or each time we have any update – whichever you would prefer. In return, we would ask you to provide the feedback at your closest convenience, so that we can stay within the agreed schedule.
5. Even though we cannot predict how the assets will be implemented into your game, we are committed to achieving the best results when we ask you for all the technical aspects. It might seem overwhelming, but it's all done for your future convenience.
6. We reserve the right to publish the results of our work in our portfolio. However, we respect your needs to publish the game without untimely exposure of the assets, so we always check it with you first. Note: If you are our current client and have any questions regarding these Terms of Work, please contact your dedicated Project Manager.<<Go back to the main page